Overview
Skills
Job Details
HI Friends
I am having very urgent requirement for Servicenow Devleloper with Technical Writing
SOW Vendor shall include the following team members/resource(s) to
administer and perform the contract requirements:
a. Working Team:
1. ServiceNow Expertise:
i. 3+ years of expert level ServiceNow development. Must have a deep
understanding of the platform, including scripting (JavaScript, Angular
JS or relevant framework), REST API’s, workflow development, UI
development, workspaces and dashboards, reporting, security (ACLs)
and update sets.
ii. 3+ years of expert level ServiceNow architecture which includes
designing, creating, and managing a ServiceNow architecture, to
include, but not limited to: orchestration, Customer relationship
Management (CRM), integration services, CMDB.
iii. 3+ years of ServiceNow portal experience. Must be able to design,
build, and customize ServiceNow portals, including widget
development, theming, and a strong understanding of UX/UI
principles.
2. 3+ years of mentorship and collaboration – Excellent communication skills
and the ability to effectively mentor and train developers, as well as
collaborate within a team environment.
i. Certification as a ServiceNow Certified Application Development
(CAD) is preferred.
3. Technical Writing:
i. 3+ years of experience developing instruction manuals, how-to and
training guides, and other supporting documentation for complex IT
systems.
ii. 3+ years of experience in researching, outlining, writing, editing
content, and working closely with various departments to understand
project requirements.
iii. 3+ years of experience gathering information from subject-matter
experts to develop, organize, and write procedure manuals, technical
specifications, and process documentation.
iv. 3+ years of experience working with development and support
leads to identify documentation repositories, revise and edit, and
determine best solutions for data compilation and centralized storage.
v. 3+ years of researching, creating, and maintaining information
architecture templates that adhere to organizational and legal standards
and allow for easy data migration.
vi. 3+ years of experience developing content in alternative media
forms for maximum usability, with consistent voice across all
documentation
vii. Technical Writing experience with ServiceNow applications is
preferred.